Q: Does your watch come with a battery?

Yes , your watch comes with a long-life battery. Upon receiving your Marvello watch, the small white insert piece behind the button on the side of the watch face needs to be removed in order to start the movement of the watch. Once this piece has been removed, you should set the time and then push the button in. Your Marvello watch should now be ticking.

Q: Does your watch come with a warranty?

Yes, we offer a one year warranty on our watches. Please click here for full details.

Q: Do you deliver worldwide?

We now deliver worldwide for a flat fee of just £20 and if you live in the UK delivery is FREE!

Q: What forms of payment do you accept?

We accept most major credit cards such as Visa, MasterCard, Discover, American Express, Maestro or direct payments, all through Braintree and also PayPal.


Q: Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from our online store. If you already have an account with PayPal, you may use that.

Q: How secure is your online store?

The Marvello online store uses PayPal & Braintree to accept payments. They are highly secure. They use industry-leading technology (such as SSL) and PCI DSS Compliant to keep your information safe.

PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Please visit their website for more information. Click Here

Q: Does your watch come with instructions?

Yes. each new watch has an instruction card inserted in the lid of the watch box. Please read for instructions on how to set the time. Your watch also comes with a protective film over the screen, simply peel this away from the face of your new watch. See front and back of instruction card below:





Q: Where can I read your returns and privacy policy?

Please click here for our Returns and Privacy policy.

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